FREQUENTLY
ASKED.
Everything you need to know about your stay at The Flats.
116 1/2 & 120 1/2 W. Chillicothe Ave, Bellefontaine, OH 43311
In the lot on the corner of W. Chillicothe and S. Canby Avenue. Any spot in the first row facing "The Flats" billboard.
Check-in: after 3pm. Check-out: 11am.
Every flat has a keyless smart lock. Your personal door code is sent automatically the day before check-in (or right after booking for last-minute reservations) and becomes active at 9:00 AM on your arrival day.
Yes, the flats are 100% self check-in.
Over 60 amenities are available to guests — full kitchens, fast Wi-Fi, workspaces, and more. See each flat's page on this site for the full list.
Yes, the Wi-Fi information will be provided in your access details.
Yes, $20 per pet for the entire stay.
Yes.
No parties or events. The flats are sized and furnished for registered guests only, and quiet hours are 10:00 PM to 8:00 AM.
No, not even with the windows open. A fee will be charged for smoke damage.
The Apple Pie Flat accommodates 4 guests comfortably, and the Sahara Flat sleeps up to 5. Each flat's page lists its exact capacity.
No elevator nor stairlifts are available. Approximately 18 steps in the staircase.
Flexible: cancel at least 24 hours before check-in for a full refund. Cancellations within 24 hours of check-in, no-shows, and early departures are non-refundable.
Yes, please contact us directly for those details.
Bars, restaurants, coffee, shopping, and activities are all within a couple minutes' walk — see the Guidebook and Explore pages on this site for our full local guide.
Bo Alexander at 937-565-0300 — call or text.